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Learn to conduct prototype test Figma Designs using Qwary

Customer service is the backbone of every eCommerce business. And while eCommerce websites can be highly convenient, the lack of face-to-face contact can sometimes result in poor customer service.

Businesses need to understand what drives customers to be loyal or why they are satisfied (or not) with your products. The insights gained from analyzing this will help businesses make decisions that will improve their processes and increase their profitability.